Customer Lead Atlassian Consultant (m/f/d)

Communardo Nordics is a leading Atlassian Platinum Solution Partner in Sweden, Norway, Denmark, and Finland. We help enterprise and midmarket customers improve execution, transparency, and decision-making with Atlassian Collections and core products such as Jira, Confluence, and Jira Service Management.

With ten offices across the region, we combine local presence with deep platform expertise, from advisory and implementation to cloud migration, AI enablement, and managed services. As part of Communardo Group, with around 500 experts across Europe, we connect people, platforms, knowledge, and data.

• Act as the technical owner and primary point of contact for our key customers' Atlassian environments. You will be responsible for the overall Atlassian landscape of your assigned accounts, including project deliveries and the continuous development of the platform.
• Drive development initiatives in close collaboration with customer stakeholders, identify opportunities for improvement, and help organizations adopt efficient and consistent ways of working.
• In addition to strategic responsibilities, you will actively participate in project deliveries and development initiatives. 
• Plan and lead Jira, Jira Service Management, Assets, and migration projects, while also serving as a role model and trusted advisor for our consulting team.
• Mentor junior consultants, develop Atlassian-related competencies across the organization, and establishing and promote best practices within our Atlassian community.

• Solid experience working with Atlassian solutions, particularly Jira and Jira Service Management
• A strong ability to combine technical expertise with business and process understanding
• Experience leading projects and working closely with customers and stakeholders
• A proactive and collaborative mindset, with a passion for continuous improvement
• Strong communication skills and a natural ability to build trust and share knowledge
• Fluent in Finnish and English, both written and spoken

• Work with experienced Atlassian experts and be part of a highly skilled team
• Have a real opportunity to influence customers’ ways of working and create tangible business value
• Grow your expertise through knowledge sharing, mentoring, and continuous learning
• Take on a role combining customer interaction, technical challenges, strategic responsibility, and leadership
• Be part of a collaborative environment where best practices and professional development are valued